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Recently, The Bernd Group achieved an overall annual customer satisfaction rating of 6.6 out of 7.
Here’s what our customers say about us:
“Fantastic Team! Great depth of knowledge of our systems and how to help us solve schedule issues”
“The Bernd Group is responsive and a pleasure to work with. They are focused on our aggressive schedule and goals.”
“I don’t know what I would do without The Bernd Group.”
“There is none better than The Bernd Group.”
“The Bernd group associates are always willing to go the extra mile to assist in solving any issue that may arise.”
“The Bernd Group is an effective and knowledgeable resource for efficient order placement.”
“I would vote to use The Bernd Group for everything.”
“The Bernd Group does a fantastic job for me and I love working with them. They are an asset to our company and me!!!! They are a pleasure to work with.”
“Information provided is always accurate. If more information is required it is provided quickly.”
“The Bernd Group takes a huge load off my plate by handling all of the orders that gobble up time that I do not have. They are efficient, accurate, knowledgeable and easy to work with.....keep up the good work!”
“TBG is an integral and valued member of our supply chain network.”
“Each and every "experience" in dealing with my contacts at The Bernd Group is always very pleasant and satisfying as a customer. Thank you!”
“The customer service is always great and the team is a great group to work with on a regular basis.”
The Bernd Group rated a 6.5 out of 7 MFA score in their Employee Engagement Survey and achieved 100% employee participation.
Here’s what our team members say about their role at TBG:
•“I have been blessed with the teams I have been a part of since joining TBG. My current team, with all the changes and challenges that we have gone through, is B.O.B (best of the best).”
•“I enjoy coming to work and I love what I am doing. I am excited to keep learning new things. I want to excel and keep pushing on.”
•“The best reward is seeing how my work affects my customers, so hearing from them makes my job very enjoyable.”
•“The entire TBG organization is better at promoting shared accountability and continuously promoting teamwork than any company I have worked for previously.”