QUALITY
The Bernd Group has been professionally assessed by third parties as having a Quality Management System based on two excellent quality operating standards.
ISO 9001:2000 Certified Scope: Supply Management Specialists since 2003.
and ACE© [UTC's Achieving Competitive Excellence operating system]
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The Bernd Group Quality Management System
ensures our processes
center around customer satisfaction:
Lean
Six Sigma
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| ACE© (Achieving Competitive Excellence: A proprietary quality program of United Technologies Corp.) The Bernd Group has been assessed at the GOLD Level for 3 Business Units (Cells) as of April 17, 2008 under the guidance of UTC's ACE Client Managers. | 
The Bernd Group's ACE Journey GOLD Cells ACHIEVEMENT! |
Our intense commitment to quality means we monitor your order.
We take the time to determine your requirements as a customer, making sure that your written requirements, as well as the implied or unstated requirements, are met for each purchase order.
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Text of a Customer's Email received January 04, 2007
re Subject ISO 9001:2000 Certificate Scope: Supply Management Specialists
Congratulations to Pilar, President of The Bernd Group
from a key Lockheed Martin Corp. SEMAC team member:
"Pilar, Good morning--and congratulations on your ISO renewal!
We appreciate hearing this excellent news and also appreciate the diligent and serious manner by which you and your team of professionals drive to maintain a high level of Quality (quality with a big "Q") And attaining ISO recertification is a critically important measure of how well your team implements and embraces Quality in all they do.
Please pass on our congratulations--and we look forward to building on our already strong relationship."
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